Halfway through 2025: The simplicity employees actually want

Inside This Issue:

We're halfway through 2025, and if there's one thing that's crystal clear, it's that employees are craving simplicity in an increasingly complex workplace. Years of chaotic changes have workers yearning for a straightforward, productive workday without jumping through digital hoops.

Yet organizations are still grappling with what researchers are calling "the Great Detachment" – employees sticking around while feeling more disconnected than ever. It's a fascinating paradox that's reshaping employee experience.

This week, we're exploring how culture directly impacts your bottom line, why the employee-customer connection matters more than ever, and bringing you the latest insights from the EX world that actually move the needle.

Featured Insights:

Your Culture Is Your Brand: Why Creating a Bully-Free Workplace Should Be a Business Priority

Workplace bullying isn't just an HR problem – it's a business crisis hiding in plain sight. When toxic behavior goes unchecked, it doesn't just damage individual employees; it erodes your entire brand from the inside out. This week, we're examining why creating a bully-free workplace isn't just the right thing to do, but the smart business move that directly impacts your bottom line, customer relationships, and market reputation.

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CX + EX = Real Impact: How Employee Experience Drives Customer Experience Success

The connection between employee experience and customer experience isn't just intuitive – it's measurable. When your people feel valued, supported, and engaged, that energy flows directly to your customers through every interaction, every touchpoint, and every moment of truth. This week, we're breaking down the real data behind the EX-CX link and showing you exactly how investing in your employees' experience translates into tangible customer satisfaction and business results.

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Fresh off the Press

Stay current with key headlines and announcements from across the industry.

• HMRC’s Umbrella Tax Liability Shift: Why Recruitment Agencies Face New Financial Risk

• Employee Experience Magazine and the Customer Institute Join Forces to Elevate the Global EX Conversation

• Reshaping Hospitality Recruitment: A New Venture Tackles Industry Pain Points

From Our Vault

Your employer brand isn't built in marketing meetings – it's forged in the daily experiences of your people. This piece explores why the most authentic employer brands start from within, focusing on the internal journey that transforms employees into genuine brand ambassadors.

Read the full article.

The Extra Point

💡 July Reminder: The Summer Slack Trap

With vacation schedules ramping up and the mid-year momentum shift, it's tempting to let employee engagement slide during summer months. Don't. Research shows that July and August are when disengaged employees start seriously job hunting. Use this slower period to have those meaningful one-on-ones, recognize overlooked contributions, and address brewing issues before they become September resignations.